Podium is a platform that lets businesses reach their customers Billions of smartphone users scrape their screen every day – why the hell should be empowering them to click with you be so hard? Established in 2014, podium has rapidly grown to be a market leader for local businesses such as retailers, home services and healthcare providers looking to increase customer interactions and reputation.

At its core, podium is about simplifying communication by consolidating various messaging channels, including SMS, Facebook Messenger, and Google Business Messages, into a single inbox. This consolidation enables businesses to respond to customers quickly and effectively, leading to increased customer satisfaction and loyalty.

One of the most impressive features of the podium is its review management. Enterprises can request, track, and respond to customers' online reviews to enhance their overall reputation and trust. Positive reviews influence potential customers, and podium can automate text requests for review that will help generate those positive reviews.

Podium also provides a frictionless payment platform for businesses to get paid through messaging, driving more contact and fewer transactions for customers. This embedding, of course, lowers the resistance to selling and increases conversion rates.

Additionally, the podium provides powerful analytics and insights into how customers interact with a business, as well as areas for improvement. With a simple back-end interface, the platform is easy to use, requiring no technical knowledge, and it integrates with the most popular customer relationship management (CRM) systems.

To sum it up, podium enables businesses to reach out, stay on top of their representatives, and streamline payments. Ultimately, it facilitates growth and keeps customers happy. With its comprehensive platform, it is a perfect fit for companies seeking to revamp their customer engagement strategies in a crowded market.

To know more about Podium please visit the website.